Delivering Promises
Like all service businesses, we love to hear from delighted customers.
Of course, it's one thing to receive nice comments when they're asked for but its quite another thing to get letters like the one below, spontaneously written and un-solicited by a client who ordered a plotter from us...
"I have to say I have been wholly impressed with the service of your company and your staff. You clearly understood my requirements, gave me well-prepared itemised quotation and, most of all, delivered your promises. It has been an absolute pleasure doing business with you."
Neil Coote, Xtra-teq ltd.
If your printing or plotting equipment needs up-grading or adding to (and you want the kind of service Neil got) then just call free on 08000 749717.
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"The Drawing Group responded quickly, sourced the part, repaired the 350C plotter promptly. They explained the costs up-front which were lower than expected"
SV, Huddersfield, Stockport
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"We run a five-year-old HP350C plotter. Unlike the manufacturer's agents, The Drawing Group is happy to support it."
WFES, Bradford, West Yorkshire
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"Excellent back-up… their competent service engineers saved us over £1,000 on our HP DesignJet 430"
HH, Leeds
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"Unique service. Less than half the cost of a call-out by the manufacturer"
WDC, Leeds |
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"Responded promptly to problems with plotters in both our offices. Kept down-time to a minimum whilst offering substantial savings"
G&K, Hull
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"We wanted the reassurance of maintenance cover on our 3 plotters… The Drawing Group provided this at a competitive price"
BW, Leeds |
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"We would give the Drawing Group 10 out of 10 for their superb response to our HP 500 breakdown"
CODA, Harewood, Durham
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"I would like to place on record my thanks to you and your staff for the high quality of service you have given the Trust ...you have always been prompt and efficient in dealing with the (very few) problems we had with the machine and delivering supplies for it "
BJ, Development Services Manager, York
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"It must be 45 years since I began ordering drawing materials from you. During all this time I have received helpful advice together with friendly and courteous service for which I offer my sincere thanks. I trust that the business will continue to flourish..."
MH, Retiring Architect, Driffield, East Yorkshire |