Reliable technical support, plotter servicing and plotter repair for HP Designjet plotters right across Yorkshire, Leeds and Lincolnshire
HP PLOTTER BROKEN? HELP!
You've just clicked Print but nothing happened?
Plotter won't plot?
Relax...
We specialise in HP plotter repairs and HP plotter servicing. Our service engineers can service and repair your plotter… often on the same day you ring. Our expertise in plotter servicing and repairs means you get your plotter fixed quickly and at a realistic cost to your organisation.
Call us Now: 08000 749717
PREVENTATIVE MAINTENANCE COVER
... a much better way to take care of your plotter.
Peace-of-mind of with all of these benefits...
- On-site travel and labour cover for a full year (no matter how many times you call).
- Priority response for faults.
- A full year's protection against all breakdowns or malfunctions.
- Free 52-week access to our free phone plotter help line.
- A free annual service when your plotter's thoroughly checked, cleaned, re-set and tested.
... all for one modest payment.
Remember, you're safe in the knowledge that you can hammer your plotter as hard as you like and if it breaks, you've someone to talk to and to fix it with no extra time travel or labour costs. All of which means that, as well as protecting your investment, you'll be able to count on trouble-free plotting, extra peace of mind and a smoother running office.
08000 749717
If you use Hewlett-Packard Designjet plotter, when was it last serviced?
Like any mechanical device, your plotter will go wrong if it isn't looked after. In fact, plotter servicing should take place at least once a year, otherwise you're likely to be storing-up trouble. The three most common faults are failure of Carriage Assembly, Cartridge Delivery System and Ink-Cleaning Mechanism.
You can use us on a time-and-materials basis or take out a Maintenance Agreement for complete peace-of-mind. To arrange your full service or make an enquiry, contact Sue on
FREEPHONE 08000 749717 or e-mail her on sue@drawgroup.co.uk.
You may need to know more, in which case here are some answers to the most frequently asked questions which we hope you'll find helpful
Q |
Exactly how much will my plotter service/repair cost? |
A |
It will generally cost between £160 and £250 excluding vat. This includes all travelling time and labour. If your plotter needs a replacement part, we'll advise you first and let you know the extra cost up-front. We operate a completely transparent pricing policy, which means when you work with us, you won't be faced with surprise 'extras' and an unpleasant taste in your mouth! (Incidentally, Hewlett-Packard 'direct' have charged as much as £640+vat for a call out). |
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Q |
My plotter doesn't go wrong, why should we spend on a service contract? |
A |
We know it's tempting to follow that trusty old maxim…if it ain't broke, don't fix it.. but like any mechanical device, it will go wrong if it isn't looked after properly. If you don't have plotter servicing at least once a year, you're likely to be storing-up trouble. And when it does fail on you, chances are it will be at the most inconvenient time! You can get complete protection for your plotter for an annual investment of between £325 and £595, depending on your model. For that price, you get an annual service and you're covered for all other travelling, call-outs and labour costs in the year. Think of an HP plotter service contract as an investment. |
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Q |
What's the next step? |
A |
Phone us on FREEPHONE 08000 749717.
Or e-mail sales@drawgroup.co.uk or fax 01482 325176. |